Privacy Policy

This Privacy Policy explains how The Big Movie Company ("we", "us") collects, uses, and protects your personal data when you use this website and our film rental service. The Big Movie Company is the data controller responsible for your personal data.

What we collect and why

• Account data (name, email, login credentials) — to create and secure your account.
• Rental data (which rentals you bought, when they start and expire) — to provide the service and your viewing access.
• Technical & usage data (device, IP address, basic activity) — for security, fraud prevention, and to keep the service working.
• Support messages — to respond to your enquiries.

Payment details are collected and processed directly by our Merchant of Record, Paddle; we do not store your card details.

Legal basis

We process this data to perform our contract with you (providing rentals), for our legitimate interests (securing and improving the service), to comply with legal obligations, and, where required, with your consent.

Who we share data with

• Service providers / subprocessors that host and operate the service (e.g. cloud hosting and database providers).
• Paddle, our Merchant of Record, for selling the rental, payments, tax compliance, and invoicing.
• Professional advisers and authorities where required by law.

Retention

We keep your data for as long as you have an account and as needed to provide the service and meet legal obligations, after which it is deleted or anonymised.

Your rights

Subject to applicable law, you may request access to, correction, or deletion of your personal data, and object to or restrict certain processing. To exercise these rights, contact us at hello@myallcreekfilm.com.

Security

We use appropriate technical and organisational measures, including encryption in transit and access controls, to protect your data.

Cookies

We use essential cookies needed to sign you in and keep the service secure.